Bliss Worldwide, LLC, Bliss Wine Club, and our subsidiaries and affiliates ("Bliss Wine Club" or "we") respect your preferences concerning the treatment of personal information that we may collect from your use of the Bliss Wine Club Web sites and your interactions with Bliss Wine Club off-line. This policy lets you know how we collect and use your personal information, and how you can control its use. This policy describes the broadest potential use of personal information throughout the Bliss Wine Club Web sites and in off-line transactions; however, we may make far less use of your personal information.
Personal Information: This policy covers the following personal information that Bliss Wine Club collects through your use of the Bliss Wine Club Web sites and in connection with off-line communications. Specifically, Bliss Wine Club may collect this information from offline and online registrations and forms, communications and interactions, and sales inquiries and transactions. Bliss Wine Club also may use third party sources, such as opt-in lists, as specified in Section 4 below.
Contact information, such as name, physical address, telephone number(s), email address, and company. The majority of the information collected under this category is business contact information and when this information is collected in forms on our web site, it is collected and/or transmitted using Secure Socket Layer (SSL) technology.
Transactional information, including information about the products and services you purchase or download or about which you make an inquiry.
User preferences, such as product requirements, areas of industry interest, newsletters, and other information you select in the customer profile when registering on Bliss Wine Club or indicated by your use of the Bliss Wine Club Web sites.
Financial/credit card and payment information.
Event and conference participation information, such as lectures, classes or booths attended or visited during an event or conference hosted or attended by Bliss Wine Club. If we use electronic tracking technologies at an event, we will provide notice in the event registration materials and/or correspondence. We may supplement information you provide with information received from third parties.
Embedded URLs: Bliss Wine Club also uses a tracking technique that employs embedded URLs to allow use of the site without cookies. Embedded URLs allow limited information to follow you as you navigate the site, but is not associated with personal information and is not used beyond the session.
Embedded Pixels: On the Web site, Bliss Wine Club may use embedded pixel technologies on selected pages for the purposes of identifying unique user visits to the Bliss Wine Club Web sites as opposed to aggregate hits. In addition, embedded pixels or other technologies may be used in emails to provide information on when the email was opened to track marketing campaign responsiveness; information collected using these technologies may be associated with the recipient's email address.
Third Party Cookies: Bliss Wine Club may engage one or more third party service providers to track and analyze usage and volume statistical information from visitors to the Web site. The service provider(s) set cookies on behalf of Bliss Wine Club. Bliss Wine Club also uses other third party cookies to track the performance of Bliss Wine Club advertisements on their Web sites.
Bliss Wine Club may re-associate the information provided by the technologies directly above with personal information.
Bliss Wine Club uses (and, where specified, shares) your personal information for the following purposes:
To engage in transactions. Bliss Wine Club may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about your order.
To process transactions. Bliss Wine Club may use financial/credit card and payment information to process your order. Bliss Wine Club may need to share some of this information with delivery services, credit card clearing houses and other third parties to complete the transaction. To provide support or other services. Bliss Wine Club may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.
To post Testimonials. We post testimonials on our web site, which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial.
To select content, improve quality and facilitate use of the Web Sites. Bliss Wine Club may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third party cookies), to help create and personalize Web site content, facilitate your use of the Web sites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions and preserve order information between sessions), improve Web site quality, track marketing campaign responsiveness, and evaluate page response rates.
To power joint sales or product promotions. Bliss Wine Club and its partners may engage in joint sales or product promotions. Such promotions will always reference the partners involved. Both Bliss Wine Club and the partner(s) will have access to that information, and either Bliss Wine Club or our partners may provide you the sales or product promotion information. We recommend you review the privacy policies of these partners to address your particular needs and concerns.
To contact a referral/"tell a friend". If you elect to use our referral service to inform a friend about our site, we will ask you for the friend's name and email address. Bliss Wine Club will automatically send the friend a one-time email inviting them to visit the site. Bliss Wine Club uses this personal information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Bliss Wine Club at email@example.com to be removed from the referral program.
To communicate with you about a conference or event. We or our partners may communicate with you about a conference or event hosted or co-sponsored by Bliss Wine Club or one of our partners. This may include information about the event's content, event logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to an event for which you have registered. Bliss Wine Club may contact you after the event about the event and related products and services and may share information about your attendance with your company. Bliss Wine Club also will permit designated partners or conference sponsors to send you up to two communications through the services of a third-party bonded warehouse. Please note that our partners or conference sponsors may directly request your personal information at their conference booths or presentations; providing your information is optional, and you should review their privacy policies to address your particular needs and concerns.
To comply with legal requirements. Bliss Wine Club may be required to disclose your personal information in order to comply with legally mandated reporting, disclosure or other legal process requirements. Bliss Wine Club will use reasonable efforts to limit the personal information it provides for these purposes.
Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy. While Bliss Wine Club may share your personal information with agents and contractors in order to perform the functions listed above, including credit card clearing services, order fulfillment, and event, campaign and web site management, we require that they treat your personal information, and limit its use, in accordance with the standards specified in this policy.
Bliss Wine Club may allow you to establish an online registration profile for marketing communications at Bliss Wine Club. You may use the profile to customize and control your preferences for receiving electronic information, including opting into (or out of) newsletters and general interest areas. You can return to the registration profile at any time to change your elections or modify your profile at http://blisswineclub.com/. Please login as usual and follow the prompts to "update my profile."
Opting Out. Bliss Wine Club enables you to opt out of marketing communications. You may opt out of email marketing by modifying your online profile as described above or by using our general unsubscribe automated link that is included in Bliss Wine Club marketing emails. You can request to unsubscribe from email communications, as well as opt-out from phone and postal marketing by emailing firstname.lastname@example.org, indicate "opt-out" in the subject line, and specify what problem you have encountered in the body of the message.
Some non-marketing communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, quality assurance surveys, conferences or events for which you have registered, and disclosures to comply with legal requirements, as well as communications with partners, including product alerts, updates, marketing and sales materials and other notices related to partner status.
Information-Sharing Choices. Bliss Wine Club only shares personal information with selected companies after providing users the ability to either opt out of or opt into the sharing. There are limitations to opting out of such sharing in the case of (1) joint sale or joint events where the data goes to both Bliss Wine Club and the other party at the same time; (2) where the customer has requested follow-up which involves Bliss Wine Club partners; and (3) where third parties are required to accomplish the transaction or perform the service.
Third Party Permission-Based Lists. On occasion, Bliss Wine Club may use third-party lists to send communications about Bliss Wine Club products and services. These lists, which may be maintained by third parties, include users eligible under applicable law to receive emails from other companies such as Bliss Wine Club. When we use such lists, the communications will include mechanisms to opt out of Bliss Wine Club marketing communications and the third party lists. If you have trouble opting out, or if you wish to make us aware of any issues related to a third-party mailing, you may contact us directly at email@example.com.
If you choose to Write a Review or post a profile on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. To request removal of your personally identifiable information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why. Members may create a Community profile which allows you to create, publish and share your wine reviews in a social setting. Here, members may be able to post their photo and bios along with their reviews. Members may access their Community account to update or delete their personally identifiable information and to change their privacy settings. To do this, simply log into the Community section and edit your profile.
This web site contains links to other sites. Please be aware that Bliss Wine Club is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
You have the ability to update your Bliss Wine Club profile and related personal information at any time. To change this information, please login to Bliss Wine Club and follow the prompts to "update my profile." If you have questions about your account or are having trouble accessing your account, or if you have privacy concerns about your personal information, please contact us at email@example.com.
While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.
Bliss Wine Club may use third parties to administer a limited set of Bliss Wine Club advertisements on its Web sites. No personal information is provided to the advertisers as part of this process, but aggregate profile information may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner.
Our site requests information from users via surveys and contests. Participation in surveys and contests is voluntary and the user can choose to disclose information or not. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. This information may be used for marketing opportunities by Bliss Wine Club if authorized by the registrant, and will also be used for purposes of monitoring or improving the use and satisfaction of this site.
The security of your personal information is very important to Bliss Wine Club. We have in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, Bliss Wine Club uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive information such as your credit card number on our site, we encrypt it using secure socket layer (SSL) technology.
In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, Bliss Wine Club will notify you of the breach by email, fax, or U.S. mail. Bliss Wine Club will give you notice promptly, consistent with the reasonable needs of law enforcement and/or Bliss Wine Club to determine the scope of the breach and to investigate and restore the integrity of the data system.
In the event that another company acquires us or a significant portion of our assets is sold to another company, all customer data, including financial records and consumer information collected on blisswineclub.com, may be transferred to the new company. You will be notified of any such change in ownership or control of your personally identifiable information via a posting of such acquisition on blisswineclub.com or via email.
We may update this policy from time to time, so please review it frequently. We will post a prominent notice in this section of this policy notifying users when it is updated. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in this different manner. We appreciate your comments on Bliss Wine Club privacy practices: firstname.lastname@example.org.
Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of Bliss Wine Club who are California residents to request certain information regarding its disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com or write us:
Bliss Wine Club
1566 Airport Blvd.
Napa, CA 94558
Last Updated: January 1, 2014. To see the prior version of this policy, if any, please email us at firstname.lastname@example.org.
Take our Taste Profile quiz with your friend or loved one in mind. If at any point you decide it's best to have us choose a shipment of wines we know they'll love no matter what, click the link at the bottom of the quiz to skip it and make sure the slider bars on the Taste Profile are near center.
You agree not to do any of the following while using the blisswineclub.com Site: Intentionally or unintentionally violate any applicable law or regulation. Access, tamper with, or use nonpublic areas of the blisswineclub.com Site or Bliss Wine Club computer systems. Unauthorized individuals attempting to access or tamper with these areas may be subject to prosecution. Bliss Wine Club reserves the right to allow or not allow other websites to link to blisswineclub.comTHE SALE OF ALCOHOLIC BEVERAGES
Bliss Wine Club does not sell alcohol to persons under the age of 21. By using this site you swear and affirm that you are over the age of 21. Bliss Wine Club makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from Bliss Wine Club is over the age of 21. You also agree that any alcohol purchased from Bliss Wine Club is intended for personal consumption and not for resale, unless you have a separate agreement with Bliss Wine Club. If you do not agree with these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21, Bliss Wine Club will prosecute you fully to the extent allowable by law.TITLE AND OWNERSHIP
Title to, and ownership of, all wine passes from Bliss Wine Club to the purchaser at the Bliss Wine Club warehouse located at 551 Technology Way, Napa, CA 94558 at the time of purchase. The purchaser takes all responsibility for the shipping of it from the warehouse to his/her home state. By arranging for transportation of the wine, Bliss Wine Club is providing a service to, and acting on behalf of, the purchaser. By utilizing this service from Bliss Wine Club, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. We make no representation as to the legal rights of anyone to ship or import wines into any state outside California. The buyer is solely responsible for the shipment of wines. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine, is legally entitled to take quantities ordered, and once again authorizes that he/ she is over 21 years of age. Our Commitment to Your Satisfaction Bliss Wine Club is committed to your satisfaction. If you are ever dissatisfied with your order please contact us as soon as possible so we can discuss a remedy. We will respond to your inquiry within 24 hours, but normally much sooner. Email us at email@example.com. In the event you should have a broken bottle please email us within 30 days. We will either replace the bottle (same or similar bottle) or issue a credit valid for use on blisswineclub.com, at our discretion. We may ask for you to take a photo of the problem so we can diagnose it and prevent like situations in the future.PARENTAL CONTROL PROTECTIONS
As required by the Communications Decency Act of 1996, Bliss Wine Club hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to Content that may be harmful to minors. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, SurfWatch, and GuardOne. Bliss Wine Club does not sponsor or endorse any of these companies or their services.GIFT CERTIFICATES
Your use of Software is subject to all agreements such as a license agreement or user agreement that accompanies or is included with the Software, ordering documents, exhibits, and other terms and conditions that apply ("License Terms"). In the event that Software is provided on or through the Site and is not licensed for your use through License Terms specific to the Software, you may use the Software subject to the following: (a) the Software may be used solely for your personal, informational, noncommercial purposes; (b) the Software may not be modified or altered in any way; and (c) the Software may not be redistributed.USE OF MATERIALS
You may download, store, display on your computer, view, listen to, play and print Materials that Bliss Wine Club publishes or broadcasts on the Site or makes available for download through the Site subject to the following: (a) the Materials may be used solely for your personal, informational, noncommercial purposes; (b) the Materials may not be modified or altered in any way; and (c) the Materials may not be redistributed. All text, graphics, logos, icons, images, audio clips and software on the blisswineclub.com Site ("Site Content") are copyrighted materials owned by or licensed to Bliss Wine Club. The Site Content may contain trademarks, service marks and trade names which are owned by Bliss Wine Club and its affiliates, and may also contain brand and product names which are trademarks, service marks or trade names which are owned by certain third parties. Any Events described in the Site Content may be subject to other intellectual property rights, the exercise of which rights are expressly reserved by Bliss Wine Club, its affiliates, or third parties. Unless authorized in writing by an officer of Bliss Wine Club, Bliss Wine Club trademarks may not be used in connection with any product or service that is not Bliss Wine Club, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Bliss Wine Club. You may not sell, reproduce, copy, duplicate, resell, modify, publicly perform, prepare derivative works based on, frame, mirror, exploit for any commercial purpose, or otherwise use any of the Site Content in any way for any public or commercial purpose without prior written consent of Bliss Wine Club or the rights holder. You may distribute, display or repost our content so long as credit is given to Bliss Wine Club. If you violate any of these terms, your permission to use the Site Content will automatically terminate, you must immediately destroy any copies you have made of the Site Content, and we may end your authorization to use the Bliss Wine Club Site. Nothing contained in the Bliss Wine Club Site shall be construed as conferring any license or right under any copyright, trade secret, patent, trademark or other intellectual property rights ("IP Rights") of Bliss Wine Club, its affiliates, or any third party, and, except as provided in these Terms of Service, the exercise of all such IP Rights in the services, products, processes or technologies described in the Site Content are expressly reserved to Bliss Wine Club, its affiliates, and/or any third party, as applicable.RESERVATION OF RIGHTS
The Site and Content provided on or through the Site are the intellectual property and copyrighted works of Bliss Wine Club or a third party provider. All rights, title and interest not expressly granted with respect to the Site and Content provided on or through the Site are reserved. All Content is provided on an "As Is" and "As Available" basis, and Bliss Wine Club reserves the right to terminate the permissions granted to you in Sections "USE OF SOFTWARE" and "USE OF MATERIALS" above and your use of the Content at any time. Bliss Wine Club shall have no responsibility to sell mispriced products or services. Bliss Wine Club shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. Bliss Wine Club shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Bliss Wine Club shall immediately issue a credit to your credit card account in the amount of the charge. BLISS WINE CLUB RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS PRICES AND BILLING TERMS AND METHODS FOR PRODUCTS OR SERVICES SOLD, EFFECTIVE IMMEDIATELY UPON POSTING ON THE SITE OR BY E-MAIL DELIVERY TO YOU. YOUR CONTENT You agree that you will only upload, share, post, publish, transmit, or otherwise make available ("Share") on or through the Site Content that you have the right and authority to Share and for which you have the right and authority to grant to Bliss Wine Club all of the licenses and rights set forth herein. By Sharing Content, you grant Bliss Wine Club a worldwide, perpetual, royalty-free, irrevocable, nonexclusive, fully sublicensable license to use, reproduce, modify, adapt, translate, publish, publicly perform, publicly display, broadcast, transmit and distribute the Content for any purpose and in any form, medium, or technology now known or later developed. This includes, without limitation, the right to incorporate or implement the Content into any Bliss Wine Club product or service, and to display, market, sublicense and distribute the Content as incorporated or embedded in any product or service distributed or offered by Bliss Wine Club without compensation to you. You warrant that: (a) you have the right and authority to grant this license; (b) Bliss Wine Club’s exercise of the rights granted pursuant to this license will not infringe or otherwise violate any third party rights; and (c) all so-called moral rights in the Content have been waived to the full extent allowed by law. You agree that you will not Share any Content that: (a) is binary executable code; (b) is false or misleading; (c) is defamatory, derogatory, degrading or harassing of another or constitutes a personal attack; (d) invades another's privacy or includes another's confidential, sensitive or personal information; (e) promotes bigotry, racism, hatred or harm against any group or individual; (f) is obscene or not in good taste; (g) violates or infringes or promotes the violation or infringement of another's rights, including intellectual property rights; (h) you do not have the right and authority to Share and grant the necessary rights and licenses for; (i) violates or promotes the violation of any applicable laws or regulations; (j) contains a solicitation of funds, goods or services, or promotes or advertises goods or services; or (k) contains any viruses, Trojan horses, or other components designed to limit or harm the functionality of a computer. Bliss Wine Club does not want to receive confidential information from you through or in connection with the Site. Notwithstanding anything that you may note or state in connection with Sharing Content, it shall not be considered confidential information and shall be received and treated by Bliss Wine Club on a non-confidential and unrestricted basis.SECURITY, PASSWORDS, AND MEANS OF ACCESSING THE SITE AND CONTENT
You agree not to access or use the Site in any manner that could damage, disable, overburden, or impair any Bliss Wine Club accounts, computer systems or networks. You agree not to attempt to gain unauthorized access to any parts of the Site or any Bliss Wine Club accounts, computer systems or networks. You agree not to interfere or attempt to interfere with the proper working of the Site or any Bliss Wine Club accounts, computer systems or networks. You agree not to use any robot, spider, scraper or other automated means to access the Site or any Bliss Wine Club accounts, computer systems or networks without Bliss Wine Club express written permission. Access to and use of password protected or secure areas of the Site is restricted to authorized users only. You agree not to share your password(s), account information, or access to the Site. You are responsible for maintaining the confidentiality of password(s) and account information, and you are responsible for all activities that occur under your password(s) or account(s) or as a result of your access to the Site. You agree to notify Bliss Wine Club immediately of any unauthorized use of your password(s) or account(s).NO UNLAWFUL OR PROHIBITED USE
Bliss Wine Club has no obligation to monitor the Site or screen Content that is Shared on or through the Site. However, Bliss Wine Club reserves the right to review the Site and Content and to monitor all use of and activity on the Site, and to remove or choose not to make available on or through the Site any Content at its sole discretion.TERMINATION OF USE
Bliss Wine Club may, in its sole discretion, at any time discontinue providing, or limit access to, the Site, any areas of the Site, or Content provided on or through the Site. You agree that Bliss Wine Club may, in its sole discretion, at any time, terminate or limit your access to or use of the Site or any Content with or without cause effective immediately. Bliss Wine Club will terminate or limit your access to or use of the Site if, under appropriate circumstances, you are determined to be a repeat infringer of third party copyright rights. You agree that Bliss Wine Club shall not be liable to you or any third-party for any termination or limitation of your access to or use of the Site or any Content.LINKS, THIRD PARTY WEB SITES, CONTENT, PRODUCTS AND SERVICES
The Site provides links to Web sites and access to Content, products and services of third parties, including users, advertisers, affiliates and sponsors of the Site. Bliss Wine Club is not responsible for third party Content provided on or through the Site and you bear all risks associated with the access and use of such Web sites and third party Content, products and services. You acknowledge and agree that Bliss Wine Club is not responsible or liable for (1) the availability or accuracy of such web sites or resources; or (2) the content, advertising, or products on or available from such web sites or resources. The inclusion of any link on the blisswineclub.com Site does not imply that Bliss Wine Club endorses the linked site. Any opinions, advice, statements, services, offers, events or other information or content expressed or made available on this Site by third parties (including information providers and users) are those of the respective author(s) or distributor(s) and not of Bliss Wine Club. Bliss Wine Club neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information, or statement made on this blisswineclub.com Site by anyone other than authorized Bliss Wine Club employees acting in their official capacities.DISCLAIMER